Privacy Policy

Last Updated: 11 August 2026

VEDORA respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how VEDORA collects, uses, stores and protects personal information when you visit or use our website, purchase our products, contact us, or participate in our Direct Selling / Distributor activities.

By using our website, products or services, you acknowledge that you have read and understood this Privacy Policy.

  1. INFORMATION WE MAY COLLECT

Depending on how you interact with VEDORA, we may collect information such as:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping and Billing Address
  • Order and Transaction Details
  • Product and Purchase Information
  • Information provided when contacting Customer Support
  • Direct Seller / Distributor Registration Information
  • PAN details
  • Bank Account Details
  • IFSC Code
  • Account Holder Name
  • KYC / Identity Verification Information
  • Information required for commission calculation and payout
  • Sales, order and commission-related records

We may also automatically receive limited technical information such as browser type, device information, IP address and website usage information through standard website technologies.

  1. HOW WE USE YOUR INFORMATION

We may use the information collected to:

  • Process and fulfil customer orders
  • Arrange shipping and delivery
  • Provide customer support
  • Respond to product enquiries
  • Communicate with customers, Direct Sellers and Distributors
  • Create and manage Direct Seller / Distributor accounts
  • Conduct KYC and identity verification
  • Maintain sales and order records
  • Calculate eligible commissions
  • Process commission payouts
  • Maintain financial, accounting and tax records
  • Improve our products, services and website
  • Maintain website security
  • Prevent fraud, misuse or unauthorised activities
  • Handle complaints and disputes
  • Comply with applicable legal, tax and regulatory requirements

We will use personal information only for legitimate purposes connected with our business, products, services and legal obligations.

  1. DIRECT SELLING AND DISTRIBUTOR INFORMATION

VEDORA may operate through a network of independent Direct Sellers / Distributors.

Where you register or participate as a Direct Seller / Distributor, we may collect and process information necessary for:

  • Registration and account creation
  • Identity and KYC verification
  • PAN and tax-related compliance
  • Bank account verification and commission payout
  • Product orders and sales records
  • Commission calculation and payment administration
  • Business communication and support
  • Compliance with applicable laws and regulations
  • Prevention of fraud, misuse or prohibited activities

VEDORA may require successful completion of applicable KYC and verification requirements before processing commission withdrawals or payouts.

Direct Sellers / Distributors are responsible for providing accurate and up-to-date information.

  1. KYC AND COMMISSION PAYOUT

For commission withdrawal or payout, VEDORA may require applicable KYC and payment information, including:

  • PAN
  • Bank Account Number
  • IFSC Code
  • Account Holder Name
  • Identity or address verification information, where applicable

Such information may be used for identity verification, commission processing, banking verification, accounting, tax reporting and legal compliance.

VEDORA may withhold or delay a commission payout where required information or verification is incomplete, inaccurate or pending, subject to applicable policies and laws.

  1. PAYMENT INFORMATION

Customer payments may be processed through third-party payment service providers.

VEDORA does not intend to store complete debit card, credit card, UPI or banking credentials on its own website servers.

Payment-related information may be processed directly by the relevant payment service provider according to its own privacy and security practices.

  1. ORDER AND DELIVERY INFORMATION

When you place an order, certain information may be shared with relevant service providers such as payment processors, logistics companies and delivery partners where necessary to process and deliver your order.

Such information will be used only for the relevant business purpose.

  1. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies or similar technologies to improve website functionality, security and user experience.

Cookies may also be used for basic analytics, website performance and operational purposes.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

  1. THIRD-PARTY SERVICES

Our website may use third-party services such as:

  • Payment gateways
  • Banking and payment service providers
  • Delivery and logistics services
  • Website hosting services
  • Analytics tools
  • Communication services
  • Social media platforms
  • Technology service providers

These third parties may process information according to their own privacy policies and applicable terms.

VEDORA does not control the privacy practices of independent third-party services.

  1. SHARING OF INFORMATION

VEDORA does not sell or rent personal information to unrelated third parties.

We may share necessary information with trusted service providers or authorities where reasonably required for legitimate business, operational, legal or compliance purposes.

This may include:

  • Payment service providers
  • Banks and payment processing partners
  • Logistics and delivery partners
  • Website hosting and technology providers
  • Professional advisers
  • Accounting or tax service providers
  • Government authorities or law-enforcement agencies where legally required

Information shared will be limited to what is reasonably necessary for the relevant purpose.

  1. DATA SECURITY

VEDORA takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

  1. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Order fulfilment
  • Customer support
  • Direct Seller / Distributor administration
  • KYC and verification
  • Commission and payout records
  • Accounting and tax requirements
  • Legal and regulatory requirements
  • Dispute resolution
  • Fraud prevention and security

When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable law.

  1. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights regarding your personal information, including the ability to request access, correction, updating or deletion of certain personal information and to exercise other applicable rights.

Where processing is based on consent, you may also withdraw consent, subject to applicable legal and operational requirements.

We may need to verify your identity before processing certain privacy-related requests.

  1. CHILDREN’S PRIVACY

Our website and products are not specifically directed towards children.

We do not knowingly seek to collect personal information from children without appropriate consent where required by applicable law.

  1. DIRECT SELLING COMPLIANCE

VEDORA is committed to conducting its Direct Selling activities in accordance with applicable laws and regulations.

Direct Sellers / Distributors are expected to follow VEDORA’s applicable policies, terms, code of conduct and legal requirements.

Personal information collected in connection with Direct Selling activities will be handled for legitimate business, operational, payment, accounting, tax and compliance purposes.

  1. CHANGES TO THIS PRIVACY POLICY

VEDORA may update this Privacy Policy from time to time to reflect changes in our services, website, technology, business practices or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

  1. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

VEDORA

Email: contact@vedorofficial.in

WhatsApp: +91 9136092633

Website: vedoraofficial.in

We will make reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable law.

VEDORA — Wear Your Energy.